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Frequently Asked QuestionsQ: What time is check-in?A: Check-in starts at 4pm. Q: What if I am arriving late?A: We understand if you need to arrive later in the day. We do, however, politely ask you to call us and let us know if this is the case. You can reach us at 541-921-7855 or 541-921-0226, or toll free at 866-994-7026. Q: Are your houses pet-friendly?A: Yes, we do have some homes that are pet-friendly. Please check that the house you are interested is pet-friendly by visiting our Vacation Rentals section. Q: Where is your town located?A: Bella Beach is located three miles North of Depoe Bay. Please refer to our Driving Directions section for more details on finding your way to Olivia Beach. Q: What time is check-out?A: Check-out time is 11am. Q: What is your cancellation policy?A: If you would like to cancel your reservations more than 21 days in advance, there is only a $50.00 fee. If the cancellation is within 21 days of your booking, half of the rent is refunded. There is no refund on bookings within less than 48 hours. Q: I cannot find an answer to my question!A: If you were not able to find an answer on our website, please contact us directly and we will get back to you as soon as we can. Visit our Contact Us page to fill out a quick form, or call us at 866-994-7026. If you decide to call outside of our working hours, please leave a message and we will get back to you in the morning. Thank you for your interest! |